Splashwire Inc. — Information Technology Support & Solutions

3 Ways to Protect Your Business from Disaster Now

There are an unimaginable number of ways your business could find itself in need of disaster recovery and business continuity. A single file server could fail, impacting anyone requiring access to the data on it. A summer storm could result in a lightning strike knocking out power to your entire business.  An employee could open an innocently-looking email, exposing your business to a virus ready to wreak havoc on your system.

Regardless of the size of the event, a plan that takes in to account mission critical business functions and the parties involved in supporting those functions is paramount to recovering.

Let’s assume an extended power outage occurs.

An exercise involving tasks related to a full disaster recovery and business continuity plan can be helpful in making your next power outage less impactful to your business.

  1. Review your current data/server infrastructure backup
  2. Review the status of your UPS (uninterruptable power supply) or generator solution.
  3. Identify three mission critical tasks that would have to be addressed this month regardless of how long a power outage may exist.

Too often, today’s automated backup processes are taken for granted. A combination of “set it and forget it” backup capabilities and the daily challenges faced by today’s fast-paced IT support needs can cause us to push backup monitoring to the bottom of the list. Now is the time to dedicate effort to review backup jobs and their targets.

Here are some key items to review:

  • Has anything changed in the environment to warrant a change in current backup jobs or the creation of new jobs to ensure new data or systems are protected?
  • Have backup jobs been completing successfully?
  • Is alerting configured properly to notify of backup job successes or failures?

It’s also highly recommended your business performs test restores at the file level, virtual machines level (if a virtualized environment) and bare metal restore if hardware is available.

In the event of a power failure, the ability to keep IT systems up and running for a period of time is a vital component of business continuity enabling production timelines to be met.

Here are some key items to review:

  • Verify the age of any UPS and associated batteries and replace systems who have met their intended life cycle.
  • Plan a self-test of associated UPS systems to verify functionality, run time and general health of the UPS and battery systems.
  • Plan a self-test of any generator systems and any systems attached to the generator electrical grid

Be Prepared When Disaster Strikes

Businesses everywhere try to focus on what they need to do to succeed – hitting sales targets, growing and increasing revenue and having a knowledgeable workforce. An important, but often overlooked, component to success is having a plan in place for when things go wrong. Businesses in all industries need to develop strong business continuity and disaster recovery plans.

Often times, the topics of business continuity and disaster recovery are lumped together, but they are quite different. A disaster recovery plan focuses on access to the data that runs the business and documented processes to do so during an impactful event. A business continuity plan focuses on restoring business operations and the processes to do so during the impactful event.

Be Prepared When Disaster Strikes

What is an Impactful Event?

Businesses need to consider their location and industry when researching potential impactful events. Is your area prone for certain natural disasters (hurricanes, flooding and earthquakes to name a few)? Are you in a sector that is more likely to be targeted by a ransomware or malware attack? Each of these attacks impact a business in different ways.

An impactful event can take many forms that may include natural disasters, severe summer or winter storms, fire, flood, accidents, virus outbreaks and ransomware attacks. Each impacts a business in very different ways. With well-researched disaster recovery and business continuity plans, you can mitigate the impact to your business.

Disaster Recovery

A disaster recovery plan is a good starting point for protecting your business’s mission critical data. By starting here, we can accomplish a major required component: getting data and systems offsite. There are now automated solutions available that can send protected data and server replicas offsite. Manual methods of getting protected data to offsite locations are also available. By having backups of your mission critical data offsite, your backup data retension needs are met and serve replicas can be brought online in the event of an emergency at your business location. Setup can be accomplished in a matter of weeks while you continue the bigger lift of business continuity planning.

Business Continuity

To begin developing your business continuity plan, start identifying your mission critical systems and data.  Next, determine how long business operations can tolerate those systems being down before severe damage is experienced by operational commitments and timelines. For example; a lightning strike could leave a business without power until the next day. A small manufacturing company may tolerate this impact to productivity until the next day. A healthcare organization will not be able to tolerate this lack of power due to their responsibility to provide continuous care to patients. In the same example, Human Resources may not be severely impacted by such a power event, but medical staff could not meet their responsibilities during this time. As seen in this example, different industries and different business units can have different needs for planning.

How We Can Help

Planning for disaster recovery and business continuity is a big undertaking that many larger organizations talk about, but may have trouble moving from the planning stages to implementation.

Ask yourself these questions to get started:

  • What are the mission critical business systems and data?
  • Who are the key stakeholders to participate in planning and developing processes?
  • What kind of technology solutions do we need to compliment our plans?

Splashwire, a technology consulting and solutions company, can help your business establish or update a scalable disaster recovery solution, backed by 24/7/365 local support.

Our solutions include back-up and protection for operating systems, applications, configurations and data for physical and virtual environments. We have the technology solutions and the professional knowledge to kick off the discussion, add to an already successful plan or close the loop on a plan that just can’t seem to become an operational standard.

Contact us to us to learn more.

Splashwire Supports Local Soccer League

Tech company sponsors fundraiser for Keystone FC Scholarship Fund

Splashwire is proud to sponsor the Keystone FC Central PA Soccer Club for its second annual golf fundraiser and dinner. The event will be held at Eagles Crossing golf course in Carlisle on Friday, June 14.

Splashwire Supports Local Soccer League

Keystone FC, a non-profit organization in the Central Pennsylvania area, is devoted to the development of the sport of soccer and offering a premier soccer experience. Keystone FC is committed to educating young people ages 3-19 about the importance of health and active lifestyles.

Founded in 1982 as the Mechanicsburg Soccer Club, Keystone FC is also one of the oldest competitive soccer clubs in the area with a dedicated and professional coaching staff holding National Licenses. In addition to the city of Mechanicsburg, Keystone FC attracts top youth players from areas including Camp Hill, Carlisle, Dillsburg, Harrisburg, New Cumberland, and York, Pennsylvania.

Keystone FC offers financial scholarship aid to players and parents facing economic challenges. Funds from the golf fundraiser and dinner will go towards uniform costs, registrations and tournament fees.

“Giving back to the local community is crucial for us,” said Splashwire President and CEO Josh Hinkle. “We are excited to support Keystone FC and help open the door to children who otherwise may not be able to participate in the league.”

Learn more about Keystone FC’s golf fundraiser and dinner at https://www.keystonefc.com/golf.

Splashwire Marks Growing Expansion to Pittsburgh Market

Travis Landis

Joe Rodella

HARRISBURG, PA — Splashwire today named Joe Rodella as technology advisor. Rodella, who will be based in Pittsburgh, previously served as president and chief technology officer of RoData, Inc., his own successful technology company, for more than 16 years.

“The hiring of Joe marks our growing expansion into the Western Pennsylvania and Pittsburgh markets,” said Splashwire President and CEO Josh Hinkle. “Joe has a wide range of technology experience and expertise, particularly in the education sector. He has great business sense and a keen ability to creatively and effectively help organizations improve through technology. We’re excited to welcome Joe as part of the Splashwire team.”

In his new role as technology advisor, Rodella will provide strategic planning and guidance to Splashwire’s clients for technology infrastructure and applications. He also will provide IT solutions and project management services. Rodella will serve the greater Pittsburgh area.

Rodella has more than 25 years of experience as an entrepreneur and leader in the tech field. His experience includes serving as director of information technology at West Liberty University and director of technology at Carlynton School District. As president and chief technology officer of RoData, Inc., he was responsible for day-to-day operations and developed strategic plans for both internal and external technology.

Rodella earned his bachelor’s degree in business administration from Clarion University of Pennsylvania.

Splashwire is organized around six core services areas: IT support (help desk support, system monitoring, system maintenance), IT consulting (system integration, migrations and implementation), IT solutions (converged architecture, visualization, networking, locally hosted solutions), IT security (Security as a Service, compliance, monitoring, incident response), Cloud services (disaster recovery, Infrastructure as a Service, Firewall as a Service) and communication (business-class Internet and telecommunications solutions).

The company also places an emphasis on C-suite services including Chief Information Security Officer (CISO) services, an option for organizations that need top-tier IT security expertise and guidance on an ongoing basis; and business intelligence services, which turn raw business data into meaningful and actionable insights.

Splashwire serves clients nationally from a 15,500-square foot headquarters and solutions center in Lemoyne, Pa., which is located just outside of Harrisburg, Pennsylvania’s capital city. The company is a partner of leading technology and information security brands including Aerohive Networks, Barracuda, Cisco Meraki, Datto, Dell EMC, Microsoft, Mimecast Quest, SonicWall, Veeam and VMware.

Splashwire Welcomes Travis Landis as Data Center Manager

Travis Landis
Travis Landis

HARRISBURG, Pa. — Splashwire, a Harrisburg-based technology consulting and solutions company, today named Travis Landis as data center manager. Landis brings 13 years of experience in the information technology field.

“Adding Travis to the Splashwire team enables us to expand our hosted solutions offerings and further improve how our customers consume and experience data center technology,” said Splashwire President and CEO Josh Hinkle. “Local, hosted solutions are a growing demand by businesses in every industry. We are committed to providing solutions to the Mid-Atlantic region with the highest possible level of expertise and support.”

Landis began his career in the U.S. Army, where he served seven years and obtained the rank of sergeant. He has since worked as a network administrator, systems analyst and network engineer in sectors including healthcare, education and insurance.

Landis has extensive knowledge and expertise in a wide variety of IT specialties including networking, server and storage solutions, security and software.

Splashwire is organized around six core services areas: IT support (help desk support, system monitoring, system maintenance), IT consulting (system integration, migrations and implementation), IT solutions (converged architecture, visualization, networking, locally hosted solutions), IT security (Security as a Service, compliance, monitoring, incident response), Cloud services (disaster recovery, Infrastructure as a Service, Firewall as a Service) and communication (business-class Internet and telecommunications solutions).

The company also places an emphasis on C-suite services including Chief Information Security Officer (CISO) services, an option for organizations that need top-tier IT security expertise and guidance on an ongoing basis; and business intelligence services, which turn raw business data into meaningful and actionable insights.

Splashwire serves clients nationally from a 15,500-square foot headquarters and solutions center in Lemoyne, Pa. The company is a partner of leading technology and information security brands including Aerohive Networks, Barracuda, Cisco, Datto, Dell EMC, Microsoft, Mimecast Quest, SonicWall, Veeam and WMware.

Splashwire Expands to Meet Growing Demand for IT Services

David Barley

David Barley

Scott McDowell

Scott McDowell

Nate Laird

Nate Laird

LEMOYNE, Pa. — Splashwire, an information technology consulting and solutions company, today announced three new hires to meet a growing demand for its technology services.

David Barley has joined Splashwire as a systems engineer. Nate Laird and Scott McDowell have joined the company as support specialists. With a combined 33 years of experience, the new team members increase the company’s total number of employees to 15.

“Demand for Splashwire’s technology services is increasing, and we are excited to expand our company to meet it,” said Splashwire President and CEO Josh Hinkle. “David, Nate and Scott add a wealth of talent and experience to our team. As more businesses turn to us for technology support, particularly in the high-growth areas of locally hosted solutions and IT security services, we anticipate continued expansion in the months and years ahead.”

Barley has more than 14 years of experience in information technology, primarily within the financial and insurance industries. Among Barley’s areas of expertise is IT compliance as it relates to Federal Deposit Insurance Corporation (FDIC) and Financial Industry Regulatory Authority (FINRA) requirements. He earned his bachelor’s degree in networking communications management from DeVry University.

Laird started his 14-year career at York County 911, where he installed, maintained and supported in-vehicle computers for all police agencies in the county. He also previously was an IT consultant with Aspire Ventures in Lancaster. His expertise includes IT consulting; support services; and project planning, management and execution. Nate earned his associate’s degree in specialized business as a computer systems specialist from York Technical Institute.

McDowell previously spent more than five years as a systems technician for Fulton Financial Corporation. He holds certifications in A+ and Network +. He also has completed the Cisco Networking Academy and two VMware ICM (Install, Configure, Manage) courses through Stanley Community College. McDowell earned his associate’s degree in specialized business as a computer systems specialist from York Technical Institute.

Splashwire is organized around five core services areas: consulting (system integration, migrations, implementation and operational support); solutions (converged architecture, visualization, networking, wireless and locally hosted solutions); support (helpdesk support, system monitoring and maintenance, and software upgrades); security (Security as a Service, compliance, monitoring, incident response and disaster recovery); and communication (business-class Internet and telecommunications solutions).