Splashwire Inc. — Information Technology Support & Solutions

IT Support

Information Technology Support

IT Support

At Splashwire, we’re committed to making your job free of frustration by providing you with top-notch IT support that’s a phone call away.

Keep your business up and running with ease. Our IT support specialists will:

  • Research problems and find the right solution; no workarounds necessary
  • Expertly manage system maintenance, patches and updates
  • Provide quick and responsive IT support when you need it

IT Support Services

Help Desk Support — We serve as a single point of contact for employees within your organization to request and receive IT support, from simple to complex.

System Monitoring — We will monitor your IT environment to ensure optimal performance, including servers, databases, applications, cloud services and workstations.

System Maintenance — Proper maintenance including back-ups, troubleshooting, patches, upgrades and file system cleaning is imperative to a high-performing IT environment.

Deskside Support — If resolving an issue requires an onsite visit, we are at the ready to dispatch our technicians to your location to provide hands-on IT support.

Remote Support — Our remote support platform enables our IT support technicians to work on workstations at your facility via the internet for fast direct assistance.

Software Upgrades — From planning to staging to configuration to testing, Splashwire makes the complex process of upgrading software in your IT environment as simple as possible.

Ready to talk?

We'll contact you within 24 hours to discuss how we can meet your goals.