At Splashwire, we’re committed to making your job free of frustration by providing you with top-notch IT support that’s a phone call away.
Keep your business up and running with ease. Our IT support specialists will:
- Research problems and find the right solution; no workarounds necessary
- Expertly manage system maintenance, patches and updates
- Provide quick and responsive IT support when you need it
IT Support Services
Help Desk Support — We serve as a single point of contact for employees within your organization to request and receive IT support, from simple to complex.
System Monitoring — We will monitor your IT environment to ensure optimal performance, including servers, databases, applications, cloud services and workstations.
System Maintenance — Proper maintenance including back-ups, troubleshooting, patches, upgrades and file system cleaning is imperative to a high-performing IT environment.
Deskside Support — If resolving an issue requires an onsite visit, we are at the ready to dispatch our technicians to your location to provide hands-on IT support.
Remote Support — Our remote support platform enables our IT support technicians to work on workstations at your facility via the internet for fast direct assistance.
Software Upgrades — From planning to staging to configuration to testing, Splashwire makes the complex process of upgrading software in your IT environment as simple as possible.